Contract

This page documents the contract of ClientService as the WSDL declares it. It is the page a reader uses to answer "what can this service be asked to do, and in what shape" — not what this repository actually calls, since it calls none of it (see Operation map).

Field	Value
Service	ClientService
WSDL document	Services/SAIF.Services.Web.Proxies/Service References/CallRex/service.wsdl
SOAP namespace	http://tempuri.org/
Port type / binding name	IClientService (160 operations), IClientAccessPolicy (1 operation)
Binding	CustomBinding_IClientService, of type IClientService, SOAP 1.2 with WS-Addressing
Encoding style	WCF binary message encoding (msb:BinaryEncoding)
Parameter style	Wrapped
Operations declared	161

Declared operations

The full 160-operation IClientService surface plus the single IClientAccessPolicy operation, grouped by functional area. None is called from repository source (see Operation map for the per-operation reconciliation).

Area	Operations
System / licensing	GetGeneralSettings, UpdateGeneralSettings, GetLicenseList, InvalidateLicenseList, GetServerToken, SetLicenseKey, GetIsCallCenter, GetEncryptionInfo, SetNewEncryptionKey
Authentication / users	Login, LoginUsingWinAuthentication, ChangePassword, GetUserList, AddUser, UpdateUser, DeleteUser, GetUserDetails, GetAllUserDetails, GetUserSecurityProfile, GetUserPreferences, SetUserPreferences, SetUserPreference, GetUserMonitorInfo
Supervision scope	GetManagedUserListForUser, GetNonManagedUserListForUser, AddManagedUsers, RemoveManagedUsers, GetManagedDepartmentListForUser, GetNonManagedDepartmentListForUser, GetManagedLocationListForUser, GetNonManagedLocationListForUser, AddManagedDepartment, RemoveManagedDepartment, AddManagedDepartments, RemoveManagedDepartments, AddManagedLocation, RemoveManagedLocation, AddManagedLocations, RemoveManagedLocations, GetSearchableUserListForUser, GetSubordinatesList, GetLocationList, GetDepartmentList, GetPbxList, DiscoverADPath
Recordings (call)	GetRecordedCalls, GetRecordedMedia, GetRecordedMediaByID, GetRecordedCallChain, GetCurrentCallByUserID, GetSearchableRecordedMediaTypesForUser, IsRecordingValid, DeleteRecording, DeleteRecordings, StartOnDemandRecording, StopOnDemandRecording, PauseOnDemandRecording, ResumeOnDemandRecording, GetExpiredCallRecording, GetAttachedDataByCallLogID, UpdateAttachedDataByCallLogID
Recordings (screen / computer)	GetComputerRecordings, GetComputerRecordingUserDetails, CheckAvailabilityForComputerMonitoring, PrepareComputerRecordingForStream, ReleaseComputerRecordingStreamResources, StartOnDemandScreenRecording, StopOnDemandScreenRecording, PauseOnDemandScreenRecording, ResumeOnDemandScreenRecording, GetExpiredComputerRecording, GetComputerRecordingDeployments, RemoveComputerRecordingDeployment, GetAttachedDataByScreenRecordingID, UpdateAttachedDataByScreenRecordingID
File transfer	GetFileTransferAddress, GetPermissibleFileTransferAddress, GetZippedFilesTransferAddress, GetZippedMediaFilesTransferAddress, GetZippedComputerRecordingFilesTransferAddress, GetMergedWavFilesTransferAddress, GetMergedWavFilesTransferAddressViaRecording
Archiving / data sources	GetArchiveList, GetArchiveTasks, UpdateArchiveTask, AddArchiveTask, GetRemoteDataSources, AddRemoteDataSource, GetArchiveSourceDataSources, GetCallRecordingServiceList
Quality evaluation	GetEvaluatorsList, GetEvaluations, GetEvaluation, DeleteEvaluation, SaveEvaluation, GetScorecards, GetScorecardCategories, GetQuestionCategories, GetQuestionsPerCategory, GetQuestionsPerScorecard, AddCategory, UpdateCategory, UpdateScorecard, AddQuestionCategory, AddQuestionCategories, AddQuestion, AddQuestions, AddScorecard, GetAgentEvalRecordedMedia, BlockAgentEvalCall, BlockAgentEvalScreenRecording
Flags / saved searches	GetSearchableFlagsForUser, GetFlagsListForUser, AddFlag, UpdateFlag, DeleteFlag, AddSavedSearch, UpdateSavedSearch, DeleteSavedSearch, GetSavedSearch, GetSavedSearchList
Reporting / audit	GetCallCounts, GetRenderedReport, GetRenderedReportForDashboard, GetSavedReportListComplete, GetSavedReportList, AddSavedReport, UpdateSavedReport, DeleteSavedReport, GetSavedReport, GetReportList, GetAuditLogList, GetAuditActionTypeList, AddAuditLog
Profiles	GetProfileMemberList, GetProfileNonMemberList, AddUsersToProfile, RemoveUsersFromProfile, GetSecurityProfileList, GetSecurityProfileDetails, AddSecurityProfile, UpdateSecurityProfile, DeleteSecurityProfile, GetCallRecordingProfileList, GetCallRecordingProfile, AddCallRecordingProfile, UpdateCallRecordingProfile, DeleteCallRecordingProfile, SetDefaultCallRecordingProfile, GetScreenRecordingProfileList, GetScreenRecordingProfile, AddScreenRecordingProfile, UpdateScreenRecordingProfile, DeleteScreenRecordingProfile, SetDefaultScreenRecordingProfile
Service management	GetServiceList, GetService, AddService, UpdateService, DeleteService
IClientAccessPolicy	GetPolicy (Silverlight cross-domain policy endpoint*)

Full per-operation signatures, including message part names, are in Services/SAIF.Services.Web.Proxies/Service References/CallRex/service.xsd; they are not reproduced here because none is called (see Operation map).

Message types

Not documented in detail — no repository source populates or reads any complex type on this contract, because no operation is called. service.wsdl/service.xsd remain the authoritative source for their shape.

Faults

Fault	Declared on	Detail type	Meaning
EndpointNotFoundFault, RecordingIsArchivedFault, InvalidDataSourceFault	IsRecordingValid	DataService schema types	Recording lookup failures
AccessDeniedFault, InvalidLoginFault, UserLicenseRequiredFault	SetNewEncryptionKey, Login, LoginUsingWinAuthentication	DataService schema types	Authentication/authorization failures
RecordNotFoundFault	GetPermissibleFileTransferAddress	DataService schema types	Missing record
InvalidLoginFault	ChangePassword	DataService schema types	Authentication failure
DuplicateExtensionFault, InvalidOrBlankExtensionFault, DuplicateSipUriFault, DuplicateUsernameFault, LicenseViolationFault, DuplicateDeviceAddressFault, InvalidUserIdFault	AddUser, UpdateUser	DataService schema types	User provisioning conflicts
CantDeleteUserLoggedInAsFault	DeleteUser	DataService schema types	Cannot delete the active session's own user
ProfileNotDeletableFault, ProfileInUseFault	DeleteSecurityProfile, DeleteCallRecordingProfile	DataService schema types	Profile still referenced

Binding details

Aspect	Value
Transport	HTTP
Message version	SOAP 1.2 with WS-Addressing
Security mode	Transport-level NTLM authentication (httpTransport authenticationScheme="Ntlm"); no message security
Declared message size limits	None declared in the WSDL — see Architecture for the configured (unused) binding

Contract drift risk

Aspect	Finding
WSDL captured at	Not determined from source
Live service documented by this run	No
Verification possible	Not from this repository — the remote ClientService is outside this run's scope
Consequence of drift	None inside this repository today, because nothing calls it; any future consumer would need to re-validate the captured contract against the live CallRex server

Related documentation

• Client index
• Overview
• Architecture
• Operation map
• Client reference
• Consumption
• Dependencies
• Tech debt

Note: Statements marked with * were inferred from code structure, naming conventions, or contextual evidence where direct confirmation was not available in source artifacts.

Sources

• Services/SAIF.Services.Web.Proxies/Service References/CallRex/service.wsdl
• Services/SAIF.Services.Web.Proxies/Service References/CallRex/service.xsd
• Services/SAIF.Services.Web.Proxies/Service References/CallRex/Reference.cs