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Save hearing request update case

This operation is the OnWrite save path for a hearing-request case: it attaches file locations for new cases, records audit case notes when the worker attorney or firm changes, validates consolidation membership changes, saves the case, and then triggers WCD sync and an optional recon-request letter.

Field Value
Operation ID OP-LGL-008
Trigger clsRequestManager.OnWrite (case Save)
Inputs CurrentCase, prior firm/attorney IDs loaded at retrieve time
Outputs Saved case; audit case notes; recon-request letter request; WCD Guidewire sync
Primary components clsRequestManager.OnWrite
Entry point SAIF.Application.Claim.Legal\LegalNet\clsRequestManager.vb

Steps

  1. On a new case: attach a "Located at" file location (LOUN).
  2. On an existing case: compare the loaded firm/attorney IDs against the current values.
  3. If OldFirmId <> CurrentCase.WorkerAttorneyFirmID: create a firm-changed audit case note (CreateFirmChangedCaseNote → CreateCaseNote, CategoryCode = "RFH", CreateUser = "SYSTEM") (BR-LGL-009).
  4. If OldAttorneyId <> CurrentCase.WorkerAttorneyID: create an attorney-changed audit case note (CreateAttorneyChangedCaseNote → CreateCaseNote, CategoryCode = "RFH", CreateUser = "SYSTEM") (BR-LGL-010).
  5. On a new case with SendReconRequest set: set ReconLetterMailedDate = Today.
  6. If consolidation membership changed (and the case itself is not otherwise dirty): call CurrentCase.Consolidations.ConsolidateCases(DPI).

Origin: delegates to SAIF.Business.Claim.Legal (see operations and processes) — the internal step sequence of Consolidations.ConsolidateCases was not traced in this run's Stage 1 analysis; this callout is inferred/best-effort.* - If the call throws with a message containing "Schedule date must be in the future": short-circuit with AppendMessage("Error: One or more hearing rows are in 'Set' or 'Reset' status and scheduled in the past") (message excerpt) and return False from the save, instead of propagating the raw exception (BR-LGL-011). - Any other exception message: rethrown unhandled. 5. Save the case. - On success: - Sync WCD data — see Sync WCD number to Guidewire. - If SendReconRequest was set: call Insert letter request for a recon-request letter, then submit an Appworx letter job — see Submit letter print batch job (SQL-001). - Reload the case list/current case.

Process flow

The following diagram visualizes this operation's control flow.

flowchart TD
    Start([OnWrite invoked]) --> New{New case?}
    New -->|Yes| Loun[Attach LOUN file location]
    New -->|No| Compare[Compare loaded vs current<br>firm/attorney IDs]
    Compare --> FirmChg{Firm changed?}
    FirmChg -->|Yes| FirmNote[Create firm-changed<br>audit case note]
    FirmChg -->|No| AttyChg{Attorney changed?}
    FirmNote --> AttyChg
    AttyChg -->|Yes| AttyNote[Create attorney-changed<br>audit case note]
    AttyChg -->|No| Recon
    AttyNote --> Recon{New case with<br>SendReconRequest?}
    Loun --> Recon
    Recon -->|Yes| SetDate[Set ReconLetterMailedDate = Today]
    Recon -->|No| ConsolChk
    SetDate --> ConsolChk{Consolidation<br>membership changed?}
    ConsolChk -->|Yes| Consol[ConsolidateCases]
    ConsolChk -->|No| Save
    Consol --> ConsolOk{Threw past-hearing error?}
    ConsolOk -->|Yes| Reject([Reject: hearing scheduled<br>in the past, Set/Reset])
    ConsolOk -->|No, other error| Rethrow([Rethrow unhandled])
    ConsolOk -->|No error| Save[Save case]
    Save --> SaveOk{Succeeded?}
    SaveOk -->|Yes| Wcd[Sync WCD to Guidewire]
    SaveOk -->|No| EndErr([Return False])
    Wcd --> ReconSend{SendReconRequest set?}
    ReconSend -->|Yes| Letter[Insert letter request +<br>Appworx batch job]
    ReconSend -->|No| Reload
    Letter --> Reload[Reload case list/current case]
    Reload --> EndOk([Done])

Failure and edge-case behavior

  • Consolidation rejected due to a past-scheduled hearing in Set/Reset status: a user-facing error is appended and the save returns False (BR-LGL-011); any other consolidation exception message is rethrown unhandled.
  • WCD sync and recon-letter submission occur only after a successful case save.
  • WCD Guidewire sync failures never fail this save (BR-LGL-008).

Note: Statements marked with * were inferred from code structure, naming conventions, or contextual evidence where direct confirmation was not available in source artifacts.

Sources

  • SAIF.Application.Claim.Legal\LegalNet\clsRequestManager.vb